Technical Support Services

We know that creating client-oriented software takes a mixture of technical excellence and clear communication and our firm hires only the very best to ensure you receive both. We know that every client is unique and we strive to deliver an individual, innovative, and affordable proposal every time and to follow it through with an outstanding delivery which is both on time and within budget.

We provide solutions for all kinds of streaming and Content Delivery Network. End to End solutions to ISP/MSO enabled IPTV/OTT. We are Partnered with Inygo for the same.

They have developer partnerships spread in Russia, Germany, and Norway. And the International operation is under the brand Inygo International PTE Ltd, Singapore. SSC is one of the biggest MSO from Hyderabad based company using the service for their IPTV platform.

Inygo Video Platform Services is a software-defined platform, designed for preparation, management, and delivery of media content across multiple platforms. Their sister concern handles our bandwidth traffic and laying cable Network across India and we can handle unlimited bandwidth in all states in India.

The RND team developed multiple software solutions; the IndygoMeet guarantees the ultimate privacy and security, Cross-platforms, direct plug-ins, Sync meeting to calendars. Hassle-free room entry, Custom Logo, and Branding, Inygo 1-on-1 meetings.

The latest exhibition platform is ready for customisation and takeoff, player interfaces and easy integration are the uniqueness. Configurations and the addition of any features are on request.

We also pride ourselves on our after-sales client-care including our guarantees, staff-training, and onsite and offsite support.

We provide you a remote workforce that helps your organization to keep employees,communities safe, and secure. Teamwork is promoted via remotely and helps your organization keep going well. Also enhances a flexible working environment.

We implement your remote working facilities via offering a suite of products that enhances workforce resiliency, allows remote asset monitoring, offers technical supports, and ultimately provide the productivity at the end. Our offering includes secured Virtual Private Networking. A secure connection is established where there is a chance of workers in handling with very critical company data. We are Integrating security for the greater facility that reducing the threat visibility.

Remote Access VPN Site to Site VPN are different types. Remote Access VPN that encrypted between an individual using the devices such as Laptops, Workstations etc to a network. While Site to Site VPN that also named as branch office VPN where the connection between headquarters and branch office network. VPN's connection to a local network to another location that is miles and miles apart. This benefit allows online freedom, or the ability to access your favourite apps and websites while on the go. Here’s a closer look at how a virtual private network works. VPNs use encryption to scramble data when it’s sent over a Wi-Fi network. Encryption makes the data unreadable. Data security is especially important when using a public Wi-Fi network because it prevents anyone else on the network from eavesdropping on your internet activity.

G-Suite

If your firm focused on the transition to the cloud and gradually moving completely to the cloud environment, you can opt G-suite for email hosting without any second thought. It combines the company’s communication and applications. Moreover, a minimum of 30 GB storage space availability is granted per user. Higher plan subscriptions allow unlimited storage spacing and availabilities. Along with these, you get a provision for using a number of tools. Hangouts, Team Drives are some of them. Through hangout you can have video conferencing, voice calls, messaging, etc…And Drives allows shared file storages which are for note-taking, also access to Google Docs, Sheets, Slides, etc…Tools of the G-Suite include Email, File Storage, and Sharing, File Editing and Collaboration, Calendar, Voice and Video Conferencing, Contacts, Instant Messaging, Team Chat, Internal Social Network, Intranet, and Tasks. GKS helps you to automate G Suite and availing all the above-mentioned facilities.

Office 365

If your company employees depend more on different Microsoft applications you can have office 365 as it bundles different features such as hosted email and web, mobile access to MS Word, Excel, PowerPoint, SharePoint, Outlook, OneDrive, Skype etc…O365 provides you the best tools such as Email, Calendar, Contacts, File Storage and Sharing, File Editing and Collaboration, Voice and Video Conferencing, Instant Messaging, Team Chat, Internal Social Network, Intranet, and Tasks.

Moreover, standard applications O365 business premium can avail the accessibility of Microsoft Team, Microsoft Planner, Yammer- internal social media application, etc…

The importance of creating, relying, consuming data is always a breath-taking factor, in this data-centric society. The bit of data needs to be scheduled and stored, which can be the basis of an organization. So the safeguarding of data is the most major concern to be noted. To the fact that companies and businesses need a perfect handler to be responsible for the complex data mechanisms. Their proficiency needs to be highlighted in safeguard and safe storage.

We perform the installation and implementation of the same effectively. We provide you the best and the apt solution for your business. We go through various steps such as first of all knowing the client data and kept the budget associated. Next is the client's understanding. Perform Multi data structuring. And required details to be noted are whether the client needs backup and how long the client need to retain the data.

We provided services for all storage infrastructure that is necessary for the management functions. Also provides the way for maintenance throughout its life cycle. Mainly concentrated on well-arranged management and monitoring of the storage devices in the data centre. Sharply defined features such as capability, performance, and availability. Taken into account that each function should be aligned based on Service focused approach. Both Ends to End visibility are also organized.

End-to-end storage solutions, storage standards, protocols, design, and support services will migrate and protect data storage. Thus, it can replace legacy systems with cohesive storage solutions. Focusing to cut the developing period and provide world-class storage management services.

Data storage is a prominent and determining factor for a business with continuous processing and mechanisms. Storage is always a looking feature as the business is growing day to day and needs a considerable amount of disk space. Servers can be a factor that changes the business operations. Many companies opt for servers for application hosting, storing, and sharing.

For a business to be successful storage need to be selected. The factors to be considered in mind during server selection is the cost, security, updates, spacing availability, etc.

Servers provide resource agility, compute power, and control across your infrastructure. However, high downtime and single point failures used to be major concerns of using servers. With the advent of Cloud Services, these issues have been resolved to a certain extent as Cloud hosting enables safety from hardware issues and Cloud-enabled enterprise servers and systems help you operate at business speed.

We are the best Server providers as we are the partners of HP.

With the involvement of Cloud Services in the Data Migration platform, increased collaboration, flexibility, reliable backup facility, and Scalability turned out to be the result. Our Process includes the transforming and transferring data from one storage to the other. The process additionally validates migrated data and ensures completeness and decomposition of legacy data storage.

Our complete, standardized, and streamlined data migration solutions will plan, execute, and remediate the movement of your data from the source system. Our services can support the most complex environment through our prior knowledge of data migrations, apply proprietary HPE processes. Also creates flexibility by balancing the right roles and responsibilities and fine-tune your project with relevant scoping parameters .

The rapid growth of the digital economy resulted in drastic changes in conventional methods and impacted the work process to evolve advanced technologies globally. Virtualization is one such eminent technology advancement. Our prime domains of focus are virtualizations in Desktop, Server, Storage, Network, and Application. These technologies ensure and maintain a promising level of flexibility, agility, and scalability. GKS Infotech has gathered key expertise in these areas by executing multiple projects in VMware and Microsoft Nutanix. Our partnership with ISVs to develop solutions using these enhanced technologies has helped achieve requisite business objectives through reduced costs without compromising on quality or efficiency. Smoother IT Operations and hassle-free transfer of data from physical storage to a virtual server, and vice versa can be achieved using Cloud Services.

Networking is a group of two or more devices that can communicate instantly. Networking is a basic thread of communication. Our Networking service provisions include Edge Computing, Wireless Technology, Network Protocols, Network Services, etc… Cloud networking can provide, data loss prevention, and physical security of datacentres. With enhanced security, cloud-enabled services offer additional scalability and flexibility to meet organizational needs. It provides the communication path and services between users, processes, applications, and external networks or the internet. Network connectivity, communication, operations, and management of enterprise networks are accomplished by a proper network infrastructure which includes hardware and software resources. Cloud Computing can simplify the use by helping to get rid of the constraints of traditional computer tools.

We are leaders in Structured Cabling, Optical Fibre Solutions, MPLS/VPN Solutions, and Network Devices. Well established network and managed service around networking can enhance your business technology.

Through Edge Computing, we help your enterprise to achieve several benefits through the installation of equipment designed to process. Also allows the storage of data locally. Mobile and wireless network Technology helps the accessing network from any location. We can provide you advice and suggestions for advanced cellular services. Network Protocols are the basis of all network-related communications. As usual formal policies can perform secure networking communication and management. We assist you in keeping your existing network standards and developing them to create the best results. Ongoing Network Services involve availing you of the in-depth knowledge of the number of upcoming features. Network virtualization Technology can be offered by us for improving efficiency and cut costs. This is always helpful for enterprises that are looking for advice in deploying network functions. We offer you the best guidance in the services such as FIREWALLS, ROUTING, WAN optimization which are being virtualized.

CISCO and HPE Aruba have joined hands with us. We collaborate with Microsoft and SolarWinds for better results. The best provision of network and associated collaboration is offered by us. We implement and manages the right networking implementation with the best security and services. It includes structured cabling, Data Networking and switching, Wireless Networking etc…

Managed access to the network can be accomplished by Effective network security. Distributed denial of service attacks are on the rise today and a top cloud computing security solution is compulsory for measures to stop huge amounts of data traffic from being under attack. It protects the usability and integrity of your network and data by combining multiple layers of defenses at the sting. With a primary focus on protecting and respecting your privacy, we license users, and only they can gain access to the network resources. Robust security provided resulted in the blocking of malicious acts and the prevention of threats and exploits from external sources. Our IT Security offering includes Data Protection and Privacy, Through our highly skilled professionals, we offer you to deploy end to end data security. Additionally offers IT security solutions to achieve maximum protection against data breaches.

Following is Data Recovery and Management. Data is the basic factor of an organization. The situation is worse when data lost and can’t be accessed or recovered. Regaining always requires a recovery tool.

Many times, the organizations and the individuals were not much concerned about the incidents happening in their workplace and the subsequent loss of their valuable data. Every so often the system itself will show signs that it needs immediate attention about the possible hard disk failure, virus threat or partition problems, and much more.

While protection becomes chief consideration, there comes the inevitable role of advanced security surveillance systems. Every moment in a day is captured and monitored via a surveillance system. The major concern is safety. Users are now looking for ways; from which they can derive business value through their security systems. And hence want to integrate these systems with their IT systems. We offer physical security system integration, services, and support, which include - Video Surveillance System, Access Control Systems. Our provisions are both cost-effective and flexible types.

A cloud data service is a remote version of a data centre. Datacentre infrastructure provides the core physical or hardware-based resources and components, including all IT infrastructure devices, equipment, and technologies. It is modeled and identified in a design plan that includes a complete listing of necessary infrastructure components used to create a strategized data centre. It offers computing facilities through servers, routers, switches, and firewalls, as well as supporting components. We provide services for this centralized repository for storage, management, and dissemination of data.

Additionally, a data centre that is private or shared is also established. Datacentre components often make up the core of an organization's information system. We offer the best services in this category.

Mobile devices are multifunctional devices capable of hosting a broad range of applications for both business and consumer use. They can be described as portable devices that can connect to the Internet. We offer a wide variety of Mobile Devices servicing such as Laptops, Tablets, Mobile Workstations, etc. that can help improve the interoperability between various platforms.

Among Mobile devices, our offers include: Laptop, Mobile Workstation, Multi-function Printers, Scanners, Tablets. For Laptops, we have collaboration with famous brands HP, Dell, Lenovo, Acer, HP, Dell, Lenovo are the major provision of brands for desktop. In the case of both Printers and scanners, we have HP, Canon, Epson models. Tablets are mainly under Samsung, Lenovo, HP.